The first important step to growing your business is to define your business brand. That’s right! As a makeup artist, you are officially a business owner with a brand, and you and your makeup are the faces of that brand! It’s important to have a brand because your makeup clients will associate your artistry with your brand. But first, what is a brand? Take a look at the picture below. Are you able to identify 4 different brands?
A brand is a product or service that can be easily communicated and marketed to clients and is easily distinguishable from other similar or competing products or services. Now when it comes to makeup brands, think about the following makeup artists:
Each of these fantastic makeup artists has a distinct “brand” and makeup look they’re known for. Bobbi Brown is synonymous with the effortless, easy, and everyday look, Pat McGrath is known for her bold, colorful, and high fashion looks, whereas Charlotte Tilbury and her glowing, glam goddess makeup looks are easily recognizable. All three brands are easily identified and different from each other. And that is what you’re going to define.
Defining your brand starts with answering the following few important questions about yourself and your makeup artistry:
Once you’ve completed this exercise, you now have an idea of the brand you want to build for your makeup business. Next, if you already have a digital presence i.e., social media accounts and/or a website, look at it from the eyes of your ideal client. Does it attract you? Do the visual elements align with your ideal brand image? Whatever doesn’t align with your brand, archive it. Do not delete anything! You never know when your content will come in handy later. And if you don’t have a digital presence, do not fear because we are covering that in our next point!
Pro-tip: Write everything down. Yes, you need to document all your great ideas about your ideal clients, your makeup brand, and what your final decision is because all these nuggets of insight and information will help you build your makeup artist brand. We also recommend creating a Pinterest board to brainstorm the visual elements of your brand (and keep things fun).
Now that you have defined your makeup artist brand, start building it. How you may ask? While building a brand takes continuous time, effort, and tactics, the best way to build it is to build your portfolio by doing makeup, create your social media accounts and/or website, and showcase your makeup portfolio online. Let’s break this down into easy-to-follow strategies.
Pro-tip: Take professional pictures for your makeup portfolio. Hire a photographer if you have the budget, or simply take some free online courses on how to shoot/edit great pictures on your phone. The better-quality pictures you have, the better your makeup will look to prospective makeup clients.
Marketing your makeup artistry is a whole article by itself. By now, you have a makeup brand and a decent makeup portfolio, and you’ve started building your online presence. The next step is to market your business. There are a few essential tactics you need to do to be successful.
The first step to marketing your makeup artist business is to choose the channels you’ll use to market your business. These might be the same channels you selected in the previous point to build your brand. Will you sell your makeup artistry on Instagram, Tik Tok, or your website? You can choose 1 channel or all of them. We recommend selecting all relevant channels, but you need to start somewhere – we recommend Instagram. Whatever you choose, make sure it’s relevant to your target audience. As an example, if your target clientele is Gen-Z Instagram bloggers then you should be marketing on Tik Tok and Instagram. They likely won’t be using Facebook much.
The second step to marketing your makeup artist business is to make sure you’re posting your content on a regular basis. Whichever channel you choose, decide the frequency of posting new content there, and be consistent. The best way to do this is to create a content strategy. Content strategy for makeup artists is also an article on its own, but to start your content strategy should consist of the following:
And above all, keep building out that fantastic portfolio! Your makeup artist portfolio is the content you’ll be posting to market your skills!
Pro-tip: We recommend listing your makeup artist business on Google and asking your customers and friends to rate your business on Google! When potential clients in your area search for makeup artists, the search engine will immediately show them your business on Google and Google Maps along with ratings and reviews! These days everyone checks business reviews on Google - make sure your makeup artist business is on there too!
So, you’ve been building your makeup artist brand and you’re consistently marketing it. Interested makeup clients are flooding your DMs. This is what you've been working towards, you are growing your makeup artist business. But how do you convert potential makeup clients to booked clients and truly showcase your growth? This is where customer relationship management comes in. Customer relationship management is the most important step you can take to solidify the growth of your makeup artist business. It has numerous benefits for both you and your customer. But what does it mean?
In a nutshell, managing your customer relationships means managing all interactions with tentative and booked clients, and keeping them happy. This includes steps such as having an initial conversation with tentative clients, providing them with a quote, booking them FAST, all while having professional and friendly conversations to build a relationship. This is the most important step to growing your makeup business and getting more makeup clients. After securing the makeup appointment, you have to maintain these relationships for further growth.
The reality is when a potential makeup client reaches out to you, you have to start managing that relationship. A potential makeup client is probably reaching out to ten other makeup artists for quotes while they're reaching out to you. The makeup artist that responds back the fastest, in the most polite manner with the most relevant information will likely book the client. Yes, that first interaction is probably your most important.
Now, most potential clients will strike up a conversation with you on social media DMs regarding makeup services, prices, and availability. The back-and-forth conversation can take forever; you have a business to run and grow, and the client takes their own time to respond. This results in lost time, energy, and clients. On top of that, clients want a nice, friendly, and informative conversation. Yes, you can lose clients if you don’t respond to them with the necessary information right away or if you don’t respond to them in a professional manner. One solution to this is to be excellent at multi-taking and time management. An even better solution is to invest in a digital platform that will automate these interactions and manage them for you, like SpeedyMUA.
SpeedyMUA is a digital platform that helps makeup artists like you manage their client relationships, grow their business, and get more revenue by automating/providing the following features:
This allows you to focus your time and energy on all the other points we covered above (and doing what you love doing. .makeup!). The best solution to client relationship management is automation. Automation makes sure your potential makeup clients get instant, professional, and relevant responses to their queries. A happy potential makeup client is likely an even happier paying makeup client - make it happen by automating your client response processes with us! Click here to request a demo now!
Pro-tip: We recommend collecting statistics on your client inquiries and bookings before and after you sign-up with the SpeedyMUA platform. This will help you measure your growing makeup artist business and quantify your success.
Every successful business requires a network to grow. Your makeup artist business is no different! Networking is essentially word-of-mouth marketing, and it is an essential part of the beauty industry. Networking will not only get you more contacts, it will also get you more clients! But how do you network, you may ask? We have some ideas for you.
Pro-tip: We recommend printing business cards with your makeup artist business information, logo, and QR code to your social media, and keeping them on you at all times. You never know when you run into a celebrity, influencer or even an old client - hand your card over and they’ll be sure to remember your business. You might be wondering but who even uses business cards now. You’d be surprised - old marketing tactics and old but still gold.
And there you have it. 5 sure-fire ways grow your makeup business! Whether makeup artistry is your side hustle or your main job, these steps will help your business become a distinct, recognizable brand and unlock new levels of growth. We hope to be a part of your journey by helping you book makeup clients faster. Simply reach out to us for a demo! Otherwise, if you love this article be sure to leave some comments in the comments section below.